Dark Souls - PS3 (UPDATE - 10/7/11 NOT HAPPY!)

Well after beating through Demons Souls about 10 times and letting it collect dust the "spiritual successor", which I think is a fancy way of saying "all the stuff we wanted to do the first time" is out.

Let me tell you I loved Demons Souls and so far LOOOOOVE this one too. The graphics are amazing, the gameplay is superb and the ultimate feeling of isolation the game presents is only parred by its predecessor. I have yet to play online but from reading am lead to believe it is very similar to the first game.

Story wise the game retains the simple partially narrated cinematic as the first one. Your character is a simple no body, no literally a no-body. Your called an Undead and in this world undeads are corralled and sent to a prison to finish rotting away until madness sets. For some reason "luck" chooses your character to receive a key and way out of the prison. Where the first game had it's "Nexus" This game supports players with bonfires. Coming across a bonfire allows the players to save and heal. The downside is after your heal every enemy on the board respawns. This sounds a lot harder than it is since most enemies will always die the same  they did before and it technically allows you to easily farm souls. Also let me give you a tip. Its worth saving and healing at every fire regardless of respawning enemies, cause losing collected souls SUCKS out loud. Yes if you die your souls then drop on the floor, then you have one chance to go recover them BUT if you die again they are gone for good off to "fuck you land". By staying at the bonfire you ensure a MUCH shorter trip to your lost souls.
All in all this game will have me hooked as much if not more than the first and I officially had my first hissy fit after loosing 2500 souls last night to my overtired ness letting me walk into a pit twice.

Update 10/7/11: I have now learned of the games completely BROKEN coop system. I will be putting more details about it soon but for now I am deciding on bringing the game back. If you are unhappy with the online system please leave your info here and consider this a petition to the devs and maybe even arrange some mass game returns all at once.



So gamestops policy is 30 days if the games defective. NO RETURNS if you dont like it. This goes perfectly with game companies whining about used game sales.
They offered me  25$ trade in for it and that is unacceptable since i trade infamous 2 for it. I would have kept my other game in this case!!!!!!!!!!!!!

Live support on their site is still down ironically???

Emailed them asking if they would be able to personally take a return. What happened to a 7 day return policy? I will now NEVER pre order a game again, its used sales all teh way for me. I thought I was helping the devs by pre ordering new but it shows they dont care enough "to me". Honestly I see the P2P design as a cheaper way to host coop. The online is what everyone talked about in the first game and to nerf it SO MUCH in the second is a punch in the sack.

PSN ID: The_Tevil

This is Namco's Address.

Contact Us

NAMCO BANDAI Games America Inc.
1740 Technology Drive
San Jose 95110
Email Address: support@namcobandaigames.com


This is the Better Business Beureu in the area
http://sanjose.bbb.org/ComplaintInformation.aspx

BBB NAmco
http://sanjose.bbb.org/business-reviews/Computer-Software-Services/NAMCO-BANDAI-Games-America-Inc-in-Santa-Clara-CA-244771

Everyone start a complain that the product is incomplete and we demand a refund but neither party (game store or Namco) will issue one due to the horrible return policy on video games.

My Complaint: feel free to post your too

Thank you for filing your complaint. As you requested, below is a copy of your complaint.

Within the next business day, you will receive an email acknowledging receipt of the complaint.  That acknowledgment will also give you information on how you can track the status of your complaint through our website.

Complainant Information

Mr. Tyler *****
********
********
********
Fax:

Company Information:

NAMCO BANDAI Games America Inc.
4555 Great America Pkwy Ste 201
Santa Clara, CA 95054
Website: http://www.namcobandaigames.com
Phone:

Complaint Text

Upon my displeasure with the product purchased I attempted to return it to the store. I was told my the store manager they had no return policy on new games and I would have to contact the developer. With multiple attempts to contact I have received no response.

Resolution Sought: To have a refund of my full purchase in exchange for the product
Date Problem Started: 10/4/2011
Date of Transaction:
Amount in Dispute: $60.00
Invoice Number:
Complaint Type: Refund/Exchange Issues
Product or Service: software development.

If you have any questions regarding your complaint, please contact the Complaint Dept. at (408) 278-7400 or email info@bbbsilicon.org.

Complaint Department

BBB of Silicon Valley

Update 10/12/11 - Ask IGN to write an aritcle. If you have an IGN account (its free) post a comment on this guys wall; http://people.ign.com/chris-ign
He is top editor at IGN and hopefully a decent article will get our voices heard.